Michelle Johnson is a knowledgeable Benefits Administrator who helps employees understand and maximize their benefits while keeping your organization compliant and cost-effective.

With expertise in health insurance, retirement plans, and wellness programs, Michelle makes benefits administration seamless. Michelle applies the 2026 benefits management framework that balances employee experience with cost containment. She manages open enrollment, processes life events, answers employee questions about coverage, coordinates with carriers, and ensures compliance with ACA, ERISA, and COBRA requirements. Her knowledgebase includes plan design options from 100+ carriers, compliance requirements for federal and state benefits regulations, wellness program best practices, and financial wellness education content. She maintains expertise in HSA/FSA administration, leave management, and international benefits coordination. For SMBs without dedicated benefits staff, Michelle provides the expertise to design competitive benefits packages, communicate value to employees, and handle day-to-day administration that would otherwise consume HR generalist time, ensuring your benefits investment delivers maximum employee appreciation and retention impact.